Apps Court Farm, Hurst Road, Walton-on-Thames, Surrey, KT12 2EG
There are three gates at the venue. Make sure you go to the correct one for your travel method.
Arriving On Foot
Use Gate 2 (Hurst Road)
Exact location: click here
Arriving By Car
Use Gate 1 or Gate 3
Gate 1: click here
Gate 3: click here
Arriving By Taxi
Use Gate 1 Pick Up & Drop Off (Hurst Road)
Location: click here
Arriving By Shuttle Bus
Shuttle buses drop at Gate 2 (Hurst Road)
Location: click here
Event Date: Sunday 12th July 2026
- Gates Open:2PM
- Performances Begin:2PM
- Last Entry:18:00
- Event Ends:10:30PM
- Electric Heart is strictly18+. No exceptions.
- No re-entry. Once you leave the festival, you cannot return.
- Plan your day accordingly.
- Genuine emergencies will be handled at the exit gate and are at management discretion.
Electric Heart is strictly 18+.
Nobody under 18 will be permitted.
You do not need to print your ticket.
Download the Skiddle app or save your ticket to your phone.
Signal can be weak, so download it in advance.
Prohibited Items
- Illegal drugs, “legal highs,” Nitrous Oxide
- Alcohol
- Liquids (except sealed see-through water bottles)
- Metal bottles
- Weapons, sharp objects, dangerous items
- Aerosols / sprays / pressurised containers
- Large flags or flagpoles
- Glass
- Pointed umbrellas
- Perfumes/aftershaves
- Dogs (except registered assistance dogs)
- Flares, fireworks, pyros of any kind
- Laser pens
- Professional cameras, lenses, tripods, selfie sticks
- Audio recorders / noise-making devices
- Personal vehicles (skateboards, scooters, bikes, hoverboards etc.)
- Marketing materials (flyers/handouts/stickers)
- Drones
- High-visibility clothing
- Large bags (max size A4: W21cm x H30cm x D8cm)
- Filming/photography in gate areas
- Camping equipment
- Re-entry under any circumstances unless authorised by management
If you’re unsure, email hello@jbmmusic.com.
Permitted Items
✔ Small sealed snacks (no alcohol)
✔ Clear sealed water bottle (up to 500ml)
✔ Empty clear plastic refillable bottle (up to 500ml)
✔ Sun cream/lotion (500ml or less, no aerosols)
✔ Vape liquid & eye drops (10ml max)
✔ Small bags up to A4 size
✔ Registered guide/hearing dogs (email in advance)
✔ Umbrellas (non-pointed only)
✔ Festival Ticket
✔ Valid ID (Challenge 25 in operation)
✔ Card/contactless (cashless event)
✔ Phone + portable charger
✔ Small bag (A4 size max)
✔ Comfortable clothing & footwear
✔ Poncho/rain jacket
✔ Hat & sunglasses
✔ Suncream (not aerosol)
✔ Sealed water
✔ Earplugs
- All attendees aresearched on entry
- Confiscated items will not be returned
- CCTV operates across the festival
- Follow all steward instructions
- Aggressive behaviour and drug possession = removal from the festival
- In an emergency, follow steward and security guidance immediately
Electric Heart is 100% cashless.
✔ Bars = card/contactless
✔ Food vendors = card/contactless
❌ No cash is accepted anywhere on site
Bring a backup power bank so your phone doesn’t abandon you.
- Fully staffed Medical and Welfare tents on site
- Bring medication insealed packaging with matching ID + prescription/doctor’s note
- Medication requiring refrigeration can be stored at the medical tent (email ahead)
- In an emergency, speak to security or head straight to Medical
✔ Toilets located throughout the site
✔ Free drinking water refill stations
✔ Bring an empty plastic bottle (max 500ml)
✔ Hand sanitiser stations across the festival
Yes, plenty of food options including vegetarian dishes.
Food & drink payments are cashless.
No alcohol is permitted entry
Parking
Two onsite car parks: A and B
Gate 1 & Gate 3 lead directly to the car parks.
Each is under a 5-minute walk to the main entrance.
Overnight parking not allowed.
Cars left after hours may be towed.
More updates will be posted on socials and the website closer to the event.
Accessible Parking
Accessible parking via Gate 1 (Hurst Road).
Display your Blue Badge and follow steward direction.
Direcitons Overview
- Location:Apps Court Farm, KT12 2EG
- Public Transport:Well connected via trains, buses and coaches
- Shuttle Bus:Hampton Court → Gate 2
- Walking:Follow signage to Gate 2 via Hurst Road
Train Travel
Nearest Stations:
🚆 Hampton Court Station
🚆 Walton-on-Thames Station
Trains from London Waterloo: 30–40 minutes
Use the Shuttle Bus from Hampton Court Station to Electric Heart for the easiest journey.
Shuttle tickets: Bit.ly/ElectricHeartSurrey
Check train times: https://www.nationalrail.co.uk
Return journeys may take longer due to crowds – allow extra time.
Access Entrances & Routes
- Gate 1 (Hurst Road): For access arrivals, taxis, and Blue Badge parking (https://what3words.com/truth.pouch.take)
- Gate 2: Shuttle bus drop-off (https://what3words.com/birds.moss.chained)
- Gate 1: For those arriving on foot needing accessible entry
Festival Terrain
The site is fully grass.
Wet weather will create mud – prepare accordingly.
Viewing Platform
A raised viewing platform is available at the Main Stage for Access Ticket holders.
Access toilets are provided next to the platform.
If you do not have an access ticket but have valid proof of disability (PIP, Access Card etc.), you may use the accessible toilet inside the viewing platform area.
Effect Lighting
Strobes, smoke, pyros, and special effects may be used throughout the event.
- Medical & Welfare teams include paramedics, doctors and first aid responders
- Medication storage available (please contact hello@jbmmusic.com
- Emergency medical help available at all times
If you have a question, need support, or want to check something before attending: hello@jbmmusic.com
We’re happy to help.